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We are going to share your viewpoints to your related team having opinion

19 Feb 2026
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Hi Ronald. We take pleasure in you sharing your feel. You may have along with mentioned a personal difference, please get in touch with about delight. Thanks for allowing all of us know.

Lies and you may misinformation was well ccceptable

Acquired an effective phonecall yesterday evening off BetVictor of my latest playing interest just like the presumably it got flagged up while the a problem with the the “system”. Their worker said We shed cash on certainly one of my account kept with BV, that we was already completely familiar with immediately following betting during my function, and you will is expected if i was aware of which(? Immediately following becoming gioo-casino.net/no-deposit-bonus subjected to its very intrusive interrogation being told which i will be glance at my personal bank account to ensure I’m alert exactly what both of them keep, We politely believed to brand new staff which i see my personal bank account to twelve moments day while i don’t faith banks, by way of earlier in the day knowledge. She following went on to say that I experienced forgotten ?293 towards the a special BV Class account (Parimatch) during last night.

We informed her that has been not the case while i has not logged towards my personal Parimatch account for around 12 months and you can told me precisely why (continuously providing asked to change my password, etc. She completely neglected the things i said that it should was indeed me personally or do others have access to their Parimatch membership log on facts and you will bank facts. I thought to their not one person more, bar me, has my login info nor checking account details to gain access to and rehearse my Parimatch membership. Once repeated me into Seven period, she said I ought to raise the number to the cops on the this matter. Without a doubt BV admonished by themselves of every wrongdoing after all because of it potential safety infraction. I asked the newest personnel to add me personally specifics of that it hobby back at my Parimatch account thus i you are going to bring facts to your police.

She told you she couldn’t do that as it was good “different agencies” and this works together such requests. I be sure to requested their particular to get hold of it service on my part however, she rejected and regular which i have to do so it. Eh? She then continued to close off my Parimatch membership as the she “had to” by alleged safety infraction. Just after half an hour toward phone, I was however drained being susceptible to lack of knowledge, inattentiveness, laziness, and outright awkwardness. I contacted BV to learn more for their employee’s refusal to achieve this back at my account thru their live speak facility and you may talked so you can an agent entitled Ellie. Ellie told one to their associate got misinformed me personally of your day away from my Parimatch account activity since it was actually the third from which the above mentioned losses about and not the next off because endlessly insisted of the their unique colleague I talked to on the device.

We feel dissapointed about that your particular game play and you may added bonus feel failed to see your standards, and that you be the perks method is not useful

It associate had about a half hour to fix their misinformation however, would not do it. Relatively We continued to ask for payment shortly after dropping 1 / 2 of a keen hour regarding living so unnecessarily being subject to such as terrible, and you may truth be told repulsive, support service by the her colleague however, Ellie declined my personal request, stating “we really do not reveal to you goodwill body gestures or totally free bets towards demand. All of that I acquired off Ellie try hollow apologies.

Support service from the cell and also by electronic mode was at a keen all time lowest while the faceless agencies off enterprises your liaise that have do not give a toss in regards to you or any one of their customers for example.

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